Trusted Shops - Seal of approval
Return announcement
Dear customer,
welcome to our return portal.


We want that a return or complaint for you becomes as easy as possible.
With this portal, we are able to offer you a fast handling of your concern.
Please enter your Order Id here.
You'll find it on your invoice,
inside an e-mail or on the package label.
Order ID:
Postcode:
Here you can fill in and transmit an
exemplary withdrawal-form electronically.
Here you can download the exemplary withdrawal-form as a pdf file.*
*To open this file, the Adobe AcrobatReader has to be installed. You can download it here.
If you want to revoke the contract, please fill out the following form and sent it to us.
To:
Withdrawal*:

Suggestion: Please delete as appropriate and complement your text.
Ordered on*:
Received on:

Name of customer
Salutation*:
Firstname*:
Lastname*:

Address of customer
Street/no.*:
ZIP/City*:
Country

Your e-mail address to acknowledge the receipt of the withdrawal
Your e-mail address*

Date of withdrawal*:
* mandatory item